Questions, answered plainly.
If yours is not here, ask the founder.
Getting started
Do I need to run any email infrastructure?
No. You never run mail servers or build the pipelines that process bounces and complaints. Outstamp runs them for every project.
How soon can I send my first email?
In test mode, right after you sign up and copy a key. Real mail from your own domain starts once its DKIM records verify, which depends on your DNS provider.
Is there an SDK?
Not yet. The API is plain REST with an OpenAPI schema, so any HTTP client works: curl, fetch, requests.
Can I call the API from the browser?
No. Outstamp is a server-side API. Keep keys on your server: a key in browser code can be copied by anyone.
Deliverability
Will my emails land in spam?
Nobody can promise the inbox, and we don't. We set up what depends on us: DKIM, SPF, DMARC and MAIL FROM, checked automatically. And the events tell the truth: delivered means the recipient's server accepted the message.
What does delivered mean?
That the recipient's mail server accepted the message. What happens next, inbox or spam folder, is the receiver's decision, and no sender can see it reliably.
What happens when an address bounces or complains?
A hard bounce or a complaint adds the address to your project's suppression list automatically, so you stop hurting your reputation. You can remove it, with a confirmation.
Which DNS records do I need?
Three DKIM CNAME records are required. MAIL FROM records (MX and SPF) and a DMARC record are recommended. The dashboard shows each one and checks them for you.
Pricing and billing
Do I need a card to try it?
No. Test keys, the simulator and webhooks are free, and you can send real emails to your own verified address. You add a card when you start sending live.
What counts as an email?
Each recipient. An email to one person counts as one; the same email to three people counts as three. Test sends never count.
Can I get my money back?
Yes. If Outstamp does not work for you in the first 30 days of a paid plan, we refund it.
Do you issue invoices with VAT?
Yes. Invoices are issued in Portugal with your VAT number. Prices on the site exclude VAT.
Data and privacy
Where is my mail sent from?
From the European Union.
How long do you keep email content?
Bodies for 7 days and recipient addresses for 30 days by default. You can shorten both, down to not storing content at all, at no cost.
Do you use my emails for anything else?
No. No model training and no advertising. Support access to content is audited, and you can turn it off.
Moving to Outstamp
How do I move from another email API?
Create a project, verify a sending subdomain, then point your sending code at POST /v1/emails with an Outstamp key. The request is familiar but not a copy of another provider's API, so read the migration guide.
Can I bring my suppression list?
Yes, with POST /v1/suppressions/batch, so addresses that bounced elsewhere stay blocked here.
Do you support SMTP?
Not yet. Outstamp is an HTTP API.
What if I want to leave?
You are not locked in. The API is plain REST with no SDK to adopt, and your DNS stays yours. Moving to another provider means changing one HTTP call.
Still deciding? Try it in test mode.
It takes a few minutes and no card.
- No card needed to test
- Prices in euros, excluding VAT